Needs
Our client company, managing a network of sales agents throughout the country, without having a complex and structured IT structure, had the difficulty of standardizing customer acquisition and managing sales processes.
Often the collection and completeness of the data are not satisfactory and the continuous change of regulations makes it difficult to update the pricing calculation processes.
Transformation obtained
To meet this need to have a system at the service of sales agents, operating in different territories, a smart tool has been created for the sales force that allows you to create offers, quotes and contracts in the mobile app, which can be managed from tablets and mobile phones. .
By relying on the GLOW solution, the customer has obtained a tool to offer to the sales force as an extension of the Microsoft 365 platform, in which agents have access to documentation, emails, price lists and productivity reports of the company by having a native app, fully integrated with the business document repository, business rules and interactions.
With the adoption of the solution, management issues with the sales force have been eliminated. The sales force is always updated on the price list, rules and sales flow. Administrative activities and cots have decreased by 50% and the efficiency of the process of creating sales offers has increased by 90%. The Sales Network efficiency is also increased by 30%.
Work Process
GLOW is a SaaS solution that leverages the Microsoft 365 corporate licensing model, which allows access to app data from anywhere. With data stored in the cloud, users can access information from any internet-connected mobile device or computer. And when the data of an app is stored in the cloud, it is not lost in the event of a problem with a user’s computer or device.
GLOW is built using Power Apps, Power Automate and all reduce your reliance on third party tools or custom code.
GLOW is fully and natively integrated with Microsoft 365 tools, such as SharePoint Online with customer information, catalogs, product data sheets and so on.
The sales force can obtain analysis and statistics on their performance based on Power BI, the Microsoft data analysis tool that allows agents to view sales reports in a simple and immediate way.
